Burki & Company

Services

What we do after the sale

Buying the machine is the short part. Specifying it correctly, keeping the parts on a shelf and getting an engineer to it when it stops are what decide whether it earns.

  • Equipment Consultation

    Specifying the right machine for the job before it is bought, based on the material, cycle and site conditions you are actually working with.

    • Machine class and capacity matched to the duty cycle
    • Attachment and configuration advice
    • Fleet planning across mixed contracts
  • Parts Support

    Filters, wear parts and driveline components held locally, so the common failures do not become long delays.

    • Fast-moving consumables held in stock
    • Part identification from machine model and serial
    • Sourcing for units outside the regular range
  • Maintenance and Repair

    Scheduled servicing and repair work, planned around your programme rather than carried out only once a machine has stopped.

    • Preventive service schedules by operating hours
    • Diagnostic and repair support
    • Component overhaul and replacement
  • After-Sales Support

    The relationship after the invoice: commissioning, operator familiarisation and a direct line when something needs attention.

    • Handover and commissioning on delivery
    • Operator and maintenance familiarisation
    • Direct contact for ongoing technical questions